Retainer / Virtual Receptionist

Never miss a booking again.

A real receptionist answers your clinic's calls, books new-patient consultations and appointments into your diary, and qualifies the leads β€” so your clinicians can focus on patient care and your phone stops costing you enquiries. We hand you booked appointments, not voicemails.

Price
see below
Billing
Per month
Commitment
3-month minimum
Tiers
Single
$595/month
Prices in USD
01What's included

Everything in the package β€” nothing on the side.

  • 01Trained receptionists answer your calls in your clinic's name
  • 02Cover for overflow, lunch breaks, evenings, and weekends
  • 03Bookings and consultation requests taken straight into your diary / practice-management system
  • 04Enquiry and pricing questions handled from your script
  • 05Missed-call text-back so no enquiry is ever lost
  • 06Live calendar + booking-system integration
  • 07Caller details and appointment notes logged to your CRM
  • 08Spam and cold-sales calls screened out
  • 09Bilingual answering available (EN/ES, EN/FR by region)
  • 10Local number or call-forward from your existing line
  • 11Daily call summary + monthly performance dashboard
  • 12Dedicated account manager as your point of contact
02How it works
Step 01

Calls answered in your name

A trained receptionist picks up as your clinic while your clinicians keep working. We brief them on your treatments, fees, and appointment slots so callers get real answers, not 'I'll have to check'.

Step 02

Bookings straight into your diary

New-patient consultations, follow-ups, and routine appointments are booked directly into your calendar. Anything complex or requiring clinical assessment is captured as a clear, qualified message and handed to you β€” no guesswork, no firm treatment plans without an examination.

Step 03

Only the calls that need you

General enquiries handled, suppliers screened, common questions answered. You only get interrupted for the things that genuinely need the practice owner or clinical director β€” and every call is logged so nothing slips.

EXExamples

What it looks like in your inbox.

Concrete examples of the deliverables you'll receive β€” styled to match the real output.

yourbusiness.com

Calls answered in your name

A real receptionist picks up as your clinic, books the appointment into your calendar, and only escalates what needs you.

Mon–FriLive cover
Monthly report
+38%
Traffic
+12
Keywords
4.6β˜…
Avg rating

Call + booking log

Every call logged: who rang, what they wanted, what was booked or messaged through. Nothing lost while you're working.

Outbound Β· personalised
Re: your team's hiring spree
Jane β†’ jordan@acmeco.com

Hey Jordan β€” noticed Acme posted 3 ops roles last week. We help fast-growing teams cut onboarding from 6 weeks to 2…

Reply rate Β· 18%

Booking straight to your calendar

New-patient consultations and routine appointments dropped into your diary; clinical enquiries handed to you as a clear, qualified message.

??What you're probably thinking

The doubts in your head, answered honestly.

Nothing here is marketing fluff β€” every claim is in our Terms.
07Frequently asked

The questions we always get.

Service contract
Clinic Virtual Receptionist β€” supplemental terms
Read the terms
Ready when you are

Find your business.
Then grow it.

Pick a package, hit checkout, or book a 15-minute call if you'd rather have a human walk you through the scope. Either way, we'll be writing copy by next week.